Have a question? We have answers.
Q: What makes KIZINGO spoons so special?
A: Our spoons make self-feeding successful.
Learning to feed yourself is difficult, but it's so important and at Kizingo we believe that kids should have the tools they need to do this, successfully, for themselves. Our utensils are special because they:
- Encourage independence
- Are curved to work with the way children want use them
- Have short, wide handles that are easy to hold
- Are dishwasher & microwave safe
- Don't contain BPA/PVC/Lead or Phthalates
- Are designed and manufactured in the US
Q: Where are KIZINGO spoons made?
A: Kizingo spoons are made in Albany, New York.
Although it's not neceearily typical for baby/toddler spoons, it was important to us that our spoons be manufactured in the US. Our mold was made in the US, too, and our packaging designed and produced here as well. We feel so fortunate to have found our manufactuers (also a women-owned business!) and packaging suppliers and have had a fantastic experience working with them.
Q: What are KIZINGO spoons made of?
A: The highest-quality, FDA-approved, dishwasher-safe plastic they can be.
All of our spoons are made from FDA-approved BPA/PVC/Lead/Phthalate-free Profax PF511 (aka: polypropylene, aka: plastic).
During the design and manufacturing processes, we tested a number of different materials - all plastic co-polymers - and selected the best one we could to balance safety, feel, and manufacturability. One day we may explore other materials (we love the idea of introducing a wooden version!), so keep coming back to see what new products - and materials - we're offering!
Q: Can I put the spoons in the dishwasher?
A: Heck yeah!
Can you imagine a spoon that you had to hand wash? And then imagine only having one! Our products are designed for parents, by parents, so yes ... our spoons are dishwasher safe. We wouldn't recommend putting them in the microwave, though, although it won't ruin the spoon if you do.
Q: Does the spoon work for left-handed eaters?
A: Not as well as our left-handed version does.
Although we have observed children using the spoons with both their right and left hands, the current spoon design is specific to a particular hand.
Q: How do I know if my child is left or right-handed?
A: You might not know ... yet.
Kids developed hand preference around their 3 year old birthday, if they haven't already shown a preference. Our co-founder's kids were all hand dominant before 3 years, but not all kids are. If you're not sure, we recommend either buying one of each, or the hand that you see them using most often for eating.
Q: What if I get the wrong item?
A: Let us know, we'll make it right.
Hit send too soon? Miskey your address? Don't sweat it. Email us at email@example.com and we'll help.
Q: When will my product ship?
A: Our goal is fast turn-around packaging and accurate shipping.
Customer orders ship using USPS; with multiple shipping options available. Orders are processed Monday - Friday by 12:00 noon. This means an order placed Friday at 2:00 pm won't ship until Monday afternoon, but weekend orders won't go out until the following Monday. You should receive an email with your tracking number, but if you ever have any questions just shoot us an email us at firstname.lastname@example.org. We're always happy to help!
Q: What is your return policy?
A: Our customers are our greatest ambassadors.
When you're happy, we're happy. We will gladly provide a full refund on your order within 30 days of your purchase. For safety reasons we are unable to accept product that has been opened (you understand).
If you need to return your spoon(s), visit shipping & returns policy and you'll be given instructions on what to do.